Frequently Asked Questions
Everything you need to know about shopping with Casio Iraq
Are the watches sold on Casio Iraq authentic?
Yes, we guarantee that all our products are 100% original. Each watch comes with its official packaging and a valid warranty card from the manufacturer.
What are the shipping costs and delivery times within Iraq?
We offer nationwide delivery across all Iraqi governorates. Shipping usually takes 2-5 business days, and the cost is calculated at checkout based on your specific location.
Do you offer Cash on Delivery (COD)?
Yes, we provide Cash on Delivery as a primary payment method, allowing you to pay for your order in Iraqi Dinars once it arrives at your doorstep.
What is your return and exchange policy?
You can return or exchange your watch within 7 days of delivery, provided it is in its original, unworn condition with all tags and protective films intact.
How can I track my order?
Once your order is dispatched, you will receive a confirmation message. You can also contact our customer support team via WhatsApp or phone to get live updates on your shipment status.
Does my watch come with a warranty?
Every Casio watch purchased from our store includes a 1-year limited warranty covering manufacturing defects. Please keep your invoice and warranty card to claim service.